Presentations

Dollar Associates is proud to offer a full lineup of timely and industry specific presentations for credit union conferences and meetings. Presented by one of the Dollar Associates Principals Former NCUA Chairman Dennis Dollar, Former NCUA Chief of Staff Kirk Cuevas or Associate Consultant Chris Dollar, these topics provide thought-provoking analysis of current issues impacting the credit union community. Please contact us for rates and availability for these or any other more individually tailored presentations for your next credit union meeting.

THE UGLY, BAD & GOOD

Impacting Credit Union Scenarios in a Decade of Change

Dollar Associates takes a "no holds barred" look at credit unions in 2011. Only two years into a new decade, the issues are more challenging than ever. Corporate stabilization, increased regulation, insurance premium assessments, restrictions on non-interest income…the picture has some ugly portions. Some other challenges are merely bad. But, for those who believe in the credit union industry's not-for-profit financial cooperative, there's some good news as well. Not minimizing the challenges but hitting them head on, Dollar Associates will address both the significant challenges and the unparalleled opportunities.

With a unique background in credit union leadership, regulation and as leading credit union consultants, Dollar Associates brings it to bear in a presentation that will leave credit union leaders both challenged and uplifted.

UGLY, BAD AND GOOD will examine today's issues such as:

  • Where will the Corporate Credit Union Debacle Leave Us as an Industry?
  • Will Premium Assessments Become a Way of Life for Credit Unions?
  • Can Credit Unions Grow in Today's Market?
  • Are there Sources of Income Credit Unions are Leaving on the Table?
  • Are Credit Union Mergers a Good Thing or a Bad Thing?
  • Where is Today's Regulatory and Supervisory Environment Headed?

Want a presentation that faces the tough credit union issues head on and isn't afraid to take a realistic view, both positive and negative, of the future? UGLY, BAD AND GOOD will challenge any committed credit union leader to look at the challenges strategically and the opportunities boldly.

AFTER THE BAILOUTS

Ten Keys to Success for the American Credit Union Movement in the Year 2011 and Beyond

Dollar Associates performs an in-depth assessment of the financial services industry after TARP, bailouts, NCUSIF premiums and corporate losses. Dollar Associates forthrightly addresses both the challenges and opportunities facing credit unions in the marketplace following the era of the bailouts. This "leave no sacred cows untouched" presentation is provocative but encouraging if the right steps are taken to shape the credit union position in this dynamic and changing market. Dollar Associates takes a unique background in credit union leadership, regulation and as leading credit union consultants and applies it to mapping the credit union future.

AFTER THE BAILOUTS will examine today's issues such as:

  • Have We Seen the End of Unanticipated Expenses?
  • Will there be a Corporate Credit Union System Going Forward?
  • Can Credit Unions Grow in Today's Market?
  • Is CRA Coming and How Should We Fight or Prepare?
  • Will Mergers Slow Down or Speed Up?
  • Is there a Break Coming in Regulatory Overkill?
  • Does the Cooperative Movement Have a Future?

Don't miss out on the discussion and insights that this far ranging and strategic presentation will provide. AFTER THE BAILOUTS will challenge any committed credit union leader to see the post-bailout era as an opportunity to enhance his or her footprint in the financial marketplace.

THE RIGHT "MOVES" FOR CREDIT UNIONS IN TODAY'S ECONOMY

10 Key Strategic Moves the Credit Unions Must Make in 2011 and Beyond

Dollar Associates takes on the big issues credit unions are facing today and provides a unique perspective on the strategic moves that America's credit unions must make in today's challenging economic times if the movement is to keep moving. Using the analogy of a chess game, Dollar Associates applies our firm's background in credit union leadership and regulation to the most challenging issues facing credit unions today. This provocative presentation will get the juices flowing for credit union leaders to look at the future through the eyes of today's economic and marketplace challenges.

RIGHT "MOVES" will examine such key strategic issues such as:

  • Is There a Silver Lining Behind Today's Economic Clouds?
  • How Crucial is Credit Union Growth Today?
  • The Good and Bad of Service Documentation
  • Are Mergers Good or Bad for the Movement?
  • Can Credit Unions Survive the Taxation Fight?
  • What's up with Regulation, How Much More?
  • What's the Future of CUSOs and Shared Branching?
  • Capital and ROA, Will We Count it Right?

Don't miss out on the discussion and insights that this challenging and enlightening presentation will provide. RIGHT "MOVES" will give any strategic minded credit union leader an opportunity to expand his or her own horizons for where our movement can be tomorrow if the right decisions are made today.

CU 2020

"An Insider's Insight into the American Credit Union Movement in the Year 2020"

Dollar Associates gets out the crystal ball and extends a unique perspective on the challenges and opportunities facing America's credit unions over a decade ahead into the Year 2020. Dollar Associates offers a dynamic and exciting vision of where credit unions could be in the 2020 marketplace, but also challenges the audience with the difficult choices and decisions necessary to achieve that vision.

CU 2020 will provide a thought provoking overview of critical credit union issues such as:

  • How Many Credit Unions in the Year 2020?
  • Will Merger Mania Continue?
  • What About Charter Conversions?
  • How Will the Taxation Issue Play Out?
  • Will Business Lending and Capital Be Reformed?
  • What About the Future of Directors?
  • More Regulation or Less?
  • CUSOs, Shared Branching, Any Future?

SIX CHOICES

"An Insider's Perspective of the CU Movement at a Crossroads"

Dollar Associates provides a unique perspective on the challenges and opportunities facing America's credit unions in a thought provoking presentation designed to both awaken and focus credit union leaders on how today's decisions will affect tomorrow's outcomes. Dollar Associates will offer six strategic choices credit union leaders must make correctly to be successful in the next decade with a special insight on the trends and challenges in today's marketplace that make these decisions so critical.

The SIX CHOICES will address the following critical credit union issues:

  • Capital Modernization ? Risk Based System or Recklessly Ignored Symptoms?
  • Competition ? Embracing the Marketplace or Escapism from Reality?
  • Cooperation ? Serving and Sharing or Selfishness and Stagnation?
  • Charter ? Viability of Credit Union Charter or Vacation of Credit Union Charter?
  • Congress ? Legislative Activism or Legislative Acquiescence?
  • Consumerization of Membership ? Responding to Consumers or Relegation to Complacency?

CREDIT UNIONS AT A CROSSROADS

"A Candid In-Depth Look at the Challenges and Opportunities Facing the Credit Union Movement in 2011 and Beyond"

The past two years have brought new credit union challenges almost weekly ? and very few of them could have been predicted two years ago. From unanticipated NCUSIF premiums to loss of investment value from previously unexpected sources, credit union leaders have begun to ask about the long term future and viability of the movement. Dollar Associates takes a candid look at the crossroads credit unions are facing today. They take apart the role that will be played in the credit union future by the economy, regulation, legislation and the marketplace. And they put the credit union opportunities back together with a challenge in strategic decision making that will stir both executives and volunteers into action.

STANDING FOR SUCCESS

WHY THE AMERICAN CREDIT UNION MOVEMENT IS WORTH STANDING FOR

As credit union leaders often lose focus during the daily grind on the reasons they choose to be part of the American credit union movement, Dollar Associates provides a stirring reminder of the noble calling accepted by credit union staff, managers and volunteers. Dollar Associates will challenge and move credit union leaders into re-focusing on what makes the credit union movement so important to those who are involved in it and the American people who benefit from it. Those with a heartbeat for credit union service will leave this session holding their heads a little higher and committed even more to taking individual credit unions, and the entire American credit union movement, to the next level.

COMPETITION

EMBRACING THE MARKETPLACE OR ESCAPISM FROM REALITY

The challenge of the financial services marketplace for credit unions is relentless?more competitors, added products, financial industry consolidation ? the list goes on. How should credit unions react? Is there an escape clause for not-for-profits? Should credit unions favor protectionism or free markets? Dollar Associates has faced these issues from a number of perspectives. In this presentation, Dollar Associates addresses the competition issue head on, encouraging credit unions to embrace the marketplace challenges as opportunities. Prepare to be challenged to face both the opportunities and challenges today's marketplace brings. Adapting a credit union's strategic direction to a highly competitive marketplace can inspire them to see the marketplace as a friend, not a foe. It's all about the attitude on competition.

MERE MEMBERS AND SINCERE MEMBERS

THE CONSUMERIZATION OF CREDIT UNION MEMBERSHIP

Credit Union members are becoming more consumer oriented. To be successful in strategic decisions of how to reach members and prospective members, credit unions must approach marketing and member service from a consumer perspective. Yet, credit unions cannot stop with meeting their members' consumer needs. Credit unions must move their members from being 'mere' members to becoming 'sincere' members. Dollar Associates has faced these issues from a number of perspectives. In this presentation, Dollar Associates uses experience to provide some challenging numbers to congratulate, challenge and inspire credit unions in their member service commitment?expanding their services to more existing members, even as they grow new membership. This thought provoking presentation is eye opening for those who seek ways for greater credit union service opportunities?and it can re-focus credit unions on building more 'sincere' members.

MAKING 'CREDIT UNION' A VERB

COMMUNITY ACTION OPPORTUNITIES FOR AMERICA'S CREDIT UNIONS

Every member is a part of your community. Equally as important, every prospective member is a part of the community as well. Community and civic involvement is becoming more and more crucial for credit union success. And not just community chartered credit unions are facing the expectations of making a community wide impact. So are multiple common bond credit unions, and even some single sponsors. Practical and proven strategies for effective community involvement by credit unions are being put into place every day. Some are working, while others are having less results. With a challenging presentation designed to encourage credit unions to turn their name "credit union" from a noun into a verb, Dollar Associates has faced these issues from a number of perspectives. In this very specific presentation filled with countless successful ideas that are working for credit unions nationwide, the presentation brings a "down home" humor to effective "down home" strategies that could work to help the term "credit union" to become viewed more as a verb than a noun in your community.

THE DANGER OF THE "IRS SYNDROME"

REGULATORY ADVOCACY FOR AMERICA'S CREDIT UNIONS

Many credit unions hesitate to get involved in regulatory advocacy, wrongly fearing that drawing attention to themselves with their state or federal regulator could result in more problems than solutions. This is called by some the "IRS Syndrome" ? so fearful of interacting with the agency that a necessary voice goes unheard, the voice of the regulated. With a workable strategy and first hand experience on both sides of the regulator/regulated dynamic, Dollar Associates has faced these issues from a number of perspectives. In this presentation, Dollar Associates uses experience to address the need for regulatory advocacy and the ways to do it effectively. Since legislative bodies average passing one credit union bill every three years, it makes real sense to include in credit union advocacy efforts the regulatory process that averages fifteen new credit union regulations each year. Complete with practical "do's" and "don'ts", don't miss this essential and necessary addition to any effective credit union advocacy effort ? having the voice of the regulated listened to by the regulator.

HIKING THE HILL

EFFECTIVE LEGISLATIVE STRATEGIES FOR CREDIT UNIONS

Credit unions have learned since 1998 that active advocacy in Congress and state legislatures is essential. If credit unions do not define themselves and their legislative priorities, the danger is that competing interests will define credit unions to the lawmakers. The result of playing defense is often staying on defense?and it is hard to score when on defense constantly. What are effective legislative advocacy strategies? How do we defend the tax exemption and make it stick? What legislation is on the horizon? Dollar Associates has faced these issues from a number of perspectives. With experience both lobbying and being lobbied, there is nothing like hearing from someone who's "been there, done that" in terms of successful advocacy. Hone your skills before the next Hike the Hill visit.

"CO-OP" ITITION

COMPETITION AND COOPERATION WORKING TOGETHER

Credit unions compete, even with each other, but they also cooperate. This is one of the unique features of the not-for-profit cooperative model of which credit unions are the most shining example in the American economic system. But can it last? Is it inevitable that credit unions will cannibalize themselves out of existence? Is it actually possible to compete and cooperate? If so, why don't the banks do it? Dollar Associates uses experience to address where the roads cross between competition and cooperation, clearly demonstrating that differentiation in the marketplace requires credit unions to walk this line effectively. The result is an uplifting, but challenging discussion of one of the most oft-discussed topics in credit union land today. Don't miss it.

IF THEY COME, WILL YOU BUILD IT?

Does Today's Bank Dissatisfaction Signal a Field of Dreams for Credit Unions...Or Present a New Challenge a Dynamic Industry Must Rise to Meet

Dollar Associates looks into fields seemingly ripe unto harvest for new members and challenges credit unions to examine their team to make sure it is up to the challenges growth will bring.  With the unique background Dollar Associates brings to the table in the fields of credit union leadership, regulation and consulting, future, this presentation does not gloss over the challenges facing growing credit unions in a season of tremendous growth opportunity.  Yet, the opportunity must be seized.  Let's get specific on what must be done to seize it.

IF THEY COME, WILL YOU BUILD IT? will examine today's issues such as:

  • Is Field of Membership a Dead Issue for Credit Unions?
  • Is there a Top Priority Product or Service that Holds Credit Union Members?
  • Is Growth Really Achievable in Today's Credit Union Market?
  • Are there Regulatory Developments that May Keep Credit Unions from Building?
  • What about Legislation on the Horizon?
  • Is there a Break Coming in Regulatory Overkill?
  • Is there a Credit Union Difference and do Members See it as a Value?

TRANSCENDING TRANSFER DAY

Ten Key Building Blocks for a Credit Union Environment Worth Transferring to and Staying with in 2012 and Beyond

Dollar Associates takes the opportunities brought with Bank Transfer Day and moves it forward in time with a challenge to credit unions to build an environment - both within the credit union industry and individual credit unions - that will make transferring from a bank to a credit union worthwhile for the member.  While recognizing that perhaps "once in a lifetime" opportunity for credit unions to seize on bank dissatisfaction, Dollar Associates provokes credit union leaders to examine the steps they should be taking to maximize the potential that the "transfer day" mentality will bring in the months and years ahead.  Dollar Associates unique background in credit union leadership, regulation and consulting will stimulate analysis of credit union positioning for a "transcending" future.

TRANSCENDING TRANSFER DAY will examine today's issues such as:

  • What's the Role of Branching in the Future
  • What Services are Driving Transfers?
  • What Products can Hold a New Member?
  • Is Growth a Realistic Option for Credit Unions?
  • What Impact will Regulation Have on Future Growth?
  • Will we see More Mergers and How will this Affect Credit Unions?
  • What Role does Community Involvement Play for Credit Unions?

Comments from Presentations:

"Good message - good delivery.  I always enjoy hearing Dennis Dollar speak.  He motivates everyone and helps them to remember exactly what makes a credit union unique."

Western States Volunteers Conference Attendee

"Appreciate the outstanding analysis of data and facts with accessible recommendations and presentation skill and passion for the cause and industry!"

CU Association of Colorado Annual Meeting Attendee

"Excellent session, very informative and enlightening as always."

CUES CEO Network Attendee

"That was absolutely extraordinary.  Dollar is a powerhouse with highly significant and insightful advice.  Let's hear more!"

Big Valley Educational Conference Attendee

"Truly top quality speaker and relevant topic.  Another home run!"

Washington CU League Volunteers Conference Attendee

Contact Dollar Associates for dates, schedules and fees at
(205) 991-1525 or at ddollar@dollarassociates.com.

All Dollar Associates presentations can be delivered in any time slot from one hour to a half day session. Either former NCUA Chairman Dennis Dollar or former NCUA Chief of Staff and Counsel Kirk Cuevas are available for booking to present this challenging and timely presentation. Contact Dollar Associates for pricing and arrangements at 205-991-1525 or email at ddollar@dollarassociates.com.